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Processing time: 1 to 2 business days (Monday to Friday)
Order cut-off time: 4:00 PM (GMT+01:00 – Paris Time)
All products require a preparation and/or production phase before shipping.
Available for all eligible destinations
Delivery times vary depending on the destination country
Option available at checkout
Price: between €14.99 and €39.99, depending on the total package weight
The exact amount is calculated automatically before order confirmation
Times vary depending on destination and carrier
Vanlife Store ships orders to:
France
Europe (excluding Switzerland and the United Kingdom)
Switzerland
The United Kingdom
| Delivery method | Order amount | Estimated times | Fees |
|---|---|---|---|
| Standard – tracking included | €0.01 to €399 | 4 to 5 business days | €9.90 to €19.90 |
| Standard – tracking included | €399 and above | 4 to 5 business days | Free |
Free delivery from €399 purchase for all non-bulky parcels
Below this amount, fees are calculated automatically at checkout
Average lead times: 4 to 7 business days
Bulky items may incur additional delivery charges, including for orders over €399. These fees are always displayed before order confirmation.
Delivery is possible to Switzerland and the United Kingdom.
⚠️ Customs and clearance fees
Customs duties, local taxes, or handling fees may apply
These fees are the responsibility of the customer
They are not included in the delivery fees charged by Vanlife Store
Before any return, the customer must send a request by email to:
The request must include:
The order number
Photos of the product
An indication specifying whether the product is damaged or not
Any return sent without prior approval cannot be processed.
The customer must clearly indicate on the package if the returned product is:
Damaged
Not damaged
This information is essential for processing the return.
€19 per returned parcel
Return costs are the responsibility of the customer
They are deducted from the refund or charged separately depending on the case
All shipped orders have a tracking number, sent by email, allowing you to track the parcel until delivery.
Phone : +33 1 89 48 06 01
Email : clients [α] vanlife-store.com
Office Address
11 boulevard de la République
92250 La Garenne-Colombes – France
Pick-up Address
75 rue Rateau - Building B7
93120 La Courneuve
⏰ Support Monday to Friday, from 9am to 5pm (Contact)
Yes. Standard delivery is free throughout Europe for orders over €399 for non-bulky packages.
Yes. Express delivery is available between €14.99 and €39.99, depending on the total weight of the package. The exact rate is shown before payment.
Yes, we deliver to Switzerland and the United Kingdom. Customs and clearance fees may apply and are the customer's responsibility.
Yes. All orders include a tracking number sent by email as soon as shipped.
Before any return, you must send a request by email to Clients@vanlife-store.com with your order number and photos of the product.
No. Return fees are €19 per returned package.
Any package returned without prior approval cannot be accepted.
Yes. It is mandatory to specify on the package whether the product is damaged or not.
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